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Privacy Policy

Last updated: July 15, 2026

Chalo CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Please read this policy carefully.

1. Information We Collect

We collect information that you voluntarily provide when using the App, including:

  • Account Data: Name, email address, and phone number when you create an account.
  • Business Data: Customer details, sales pipeline information, activity records, commission data, and other CRM-related content you enter into the App.
  • Device Data: Device type, operating system, and anonymous usage statistics for app improvement.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's functionality.
  • Sync your data across your devices via our cloud infrastructure.
  • Send important account-related notifications.
  • Analyze usage patterns to improve user experience.
  • Comply with legal obligations.

3. Data Storage and Security

The App is designed as an offline-first application. Your data is primarily stored locally on your device. For paid subscribers, data is synchronized to our cloud servers (hosted on Supabase) to enable cross-device access.

We implement industry-standard security measures to protect your data during transmission and storage, including encryption in transit (TLS) and at rest.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information:

  • With service providers who assist in operating our App (e.g., cloud hosting, analytics), subject to confidentiality obligations.
  • If required by law or to protect our legal rights.
  • In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Your Data Rights

You have the right to:

  • Access, update, or delete your personal information through the App settings.
  • Request a copy of your data by contacting us.
  • Delete your account and associated data at any time.

6. Third-Party Services

The App may use third-party services (such as Supabase for cloud sync and authentication). These services have their own privacy policies, and we recommend reviewing them.

7. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App or on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at Chalo CRM, Email: support@chalocrm.com.